APNA BAZAR
Privacy Policy
Your privacy matters to us. This Privacy Policy explains what information APNA BAZAR may collect, how it is used, and how we protect information when you use our marketplace and related services.
Last updated: September 2026
1. Introduction
APNA BAZAR is a multi-vendor marketplace where customers can discover and purchase products from sellers. The platform may include product categories such as fashion, electronics, grocery, home and kitchen, gardening and other marketplace products.
This Privacy Policy describes the information that may be collected when you create an account, browse products, place orders, manage addresses, make payments, submit return or exchange requests, use location-based features, or otherwise interact with APNA BAZAR.
2. Information We May Collect
Depending on how you use the platform, APNA BAZAR may process different types of information.
Account Information
This may include your name, email address, account status, account role, and information required to maintain your customer or seller account.
Address and Contact Information
When you save an address or place an order, information may include your name, phone number, address, city, state, postal code and country. An address may also contain optional latitude and longitude information when relevant to location-based functionality.
Order and Transaction Information
We may process information about products ordered, quantities, prices, order status, shipping information, payment status and related transaction details so that orders can be processed and managed.
Return and Exchange Information
If you request a return or exchange, information associated with that request may be processed. For eligible returns, this can include refund-related information such as a mobile number, bank account details with IFSC, or UPI details when submitted through the relevant process.
3. How We Use Information
Information may be used for purposes connected with operating and improving the APNA BAZAR marketplace, including:
- Creating and maintaining customer and seller accounts.
- Processing and managing orders.
- Providing shipping and delivery-related services.
- Showing relevant product and marketplace information.
- Processing payments and maintaining transaction records.
- Handling returns, exchanges and refund-related requests.
- Providing customer support and resolving issues.
- Maintaining platform security and preventing misuse.
- Improving the reliability and functionality of the platform.
4. Location Information
APNA BAZAR may provide location-based features to help show products or information relevant to your area. When you use a browser location feature and provide permission, the platform may receive your device location information.
Depending on the feature being used, location or pincode information may also be stored locally in your browser to remember your selected location and improve the experience. You can manage browser location permissions through your browser settings.
5. Payments
APNA BAZAR may support different payment methods, including online payment and Cash on Delivery where available. Payment processing may involve payment-service infrastructure required to authorize and record transactions.
APNA BAZAR may maintain transaction-related information such as payment method, payment status, amount, transaction references, payment timestamps and failure information where applicable.
Never share your account password, OTP, card PIN, CVV or other confidential authentication information with another person.
6. Cookies and Local Storage
APNA BAZAR may use browser storage technologies such as cookies, local storage and session storage to support website functionality and remember certain preferences.
For example, location and pincode preferences may be stored locally so that the website can remember the location selected or provided by you. Some browser storage may also be necessary for particular website features to work correctly.
You can manage or clear browser storage through your browser settings. Clearing certain storage may cause some preferences to be reset.
7. When Information May Be Shared
APNA BAZAR may need to share or make certain information available to parties involved in providing the marketplace services.
- Sellers may receive information necessary to fulfill a customer order.
- Delivery or logistics partners may receive information required to deliver an order.
- Payment-service providers may process information required for payment transactions.
- Service providers may process information when necessary to operate or maintain parts of the platform.
- Information may be disclosed where required for security, fraud prevention, legal obligations or protection of the platform and its users.
We aim to limit information shared to what is reasonably necessary for the relevant purpose.
8. Security of Your Information
APNA BAZAR uses appropriate technical and organizational measures intended to protect information from unauthorized access, misuse, alteration or disclosure.
However, no internet-based service can guarantee that information will always remain completely secure. You are also responsible for protecting your account credentials and should avoid sharing passwords, OTPs or other authentication details.
9. Your Account and Choices
You should provide accurate information when creating or updating your account. You can review and update information available through the account features provided by the platform.
You may also manage certain browser permissions, including location access, through your device or browser settings.
If you have a privacy-related question or need assistance with information associated with your account, you can use the customer support option available on the APNA BAZAR website.
10. Children's Privacy
APNA BAZAR is intended for users who are legally able to use online shopping and marketplace services. We do not knowingly seek to collect personal information from children in situations where such collection is not permitted.
If a parent or guardian believes that information has been submitted by a child in an inappropriate manner, they may contact customer support through the platform so that the matter can be reviewed.
11. Retention of Information
Information may be retained for as long as reasonably necessary to provide services, maintain account and transaction records, handle disputes and returns, maintain security, comply with applicable obligations, and support legitimate operational requirements.
The appropriate retention period may differ depending on the type of information and the purpose for which it is processed.
12. Changes to This Privacy Policy
APNA BAZAR may update this Privacy Policy when the platform, features, data practices or applicable requirements change. Updated versions will be made available on this page.
We recommend checking this page periodically so that you remain aware of how information is handled.
13. Privacy Questions and Support
If you have questions about this Privacy Policy, your account, an order, or the handling of your information, please use the Customer Support option available on the APNA BAZAR website.
By using APNA BAZAR, you acknowledge that you have read this Privacy Policy and understand the general ways in which information may be processed to provide the marketplace services.